Privacy Policy

Welcome to Funnel Delivery (“we,” “us,” or “our”). At Funnel Delivery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website (www.funneldelivery.com), engage with our services, or interact with our ads. Our services include website development, paid advertising on Facebook and YouTube, email marketing, and lead generation automation for clients like marketing agencies, coaches, and YouTubers.

By using our website or services, you agree to the practices described in this policy. If you have questions, contact us at [email protected].

1. Information We Collect

We collect information to provide and improve our services, optimize funnels and ads, and deliver the best experience possible. The types of information we collect include:

• Personal Information: When you fill out forms on our website or funnels (e.g., contact or lead capture forms), we may collect your name, email address, phone number, and business-related details (e.g., company name or goals).
• Automatically Collected Data: We use tools like Google Analytics, Facebook Pixel, and heat maps to collect data such as:
  • IP address, browser type, device information, and operating system.
  • Website usage data (e.g., pages visited, time spent, clicks).
  • Ad interaction data (e.g., impressions, clicks, conversions).
• Client-Provided Data: Our clients (e.g., marketing agencies, coaches, YouTubers) may share data such as customer lists or email campaign data for us to manage ads, funnels, or marketing automation.
• Cookies and Tracking Data: We use cookies, pixels, and similar technologies to track user behavior, serve personalized ads, and retarget visitors across platforms like Facebook and YouTube.

2. How We Collect Information

We collect information through:

• Forms: When you submit contact forms, lead capture forms, or other inputs on our website or funnels.
• Tracking Technologies: Cookies, Facebook Pixel, Google Analytics, and heat maps track your interactions with our website and ads.
• Client Interactions: Data provided by clients for ad campaigns, email marketing, or funnel optimization.
• Third-Party Platforms: Data from ad platforms (e.g., Facebook, YouTube) or analytics tools.

3. How We Use Your Information

We use your information to:

• Provide and improve our services (e.g., build websites, manage paid ads, automate lead generation).
• Optimize funnels and ad campaigns for better performance and higher ROI.
• Deliver personalized ads and retargeting campaigns on Facebook and YouTube.
• Send marketing emails or updates (with your consent, where required).
• Analyze website and ad performance using tools like Google Analytics and heat maps.
• Communicate with you about our services or respond to inquiries.
• Comply with legal obligations or protect our rights.

4. How We Share Your Information

We may share your information with:

• Third-Party Service Providers: Companies that help us deliver services, such as:
  • Ad platforms (e.g., Facebook, YouTube).
  • Analytics providers (e.g., Google Analytics).
  • Email marketing platforms or CRM tools.
  • Hosting or cloud services.
• Clients: When managing campaigns, we may share aggregated or anonymized data with clients to report performance.
• Legal Requirements: If required by law, such as responding to subpoenas or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, track website usage, and serve personalized ads. These technologies help us:

• Understand how you interact with our website and funnels.
• Optimize ad campaigns and retarget visitors.
• Measure performance with tools like Google Analytics and heat maps.

You can manage cookies through your browser settings or opt-out tools provided by ad platforms (e.g., Facebook’s Ad Preferences). Note that disabling cookies may affect website functionality or ad personalization.

6. Your Privacy Rights

Depending on your location, you may have rights under laws like GDPR (EU) or CCPA (California), including:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate data.
• Deletion: Ask us to delete your data.
• Opt-Out: Opt out of marketing emails, cookies, or targeted ads.
• Restriction or Objection: Limit or object to certain data processing.
• Data Portability: Request your data in a transferable format.

To exercise your rights, email us at [email protected]. We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA).

7. Data Security

We use industry-standard security measures, such as encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

8. Data Retention

We retain your data only as long as necessary to:

• Provide our services (e.g., during an active campaign or client contract).
• Meet legal or regulatory requirements.
• Resolve disputes or enforce agreements.

When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

As we operate globally, your data may be transferred to or stored in countries outside your own (e.g., for cloud storage or ad platforms). We ensure these transfers comply with laws like GDPR by using appropriate safeguards, such as Standard Contractual Clauses.

10. Children’s Privacy

Our services are not directed to individuals under 16 (or 13 in some jurisdictions). We do not knowingly collect data from minors. If you believe we have collected such data, contact us at [email protected] to request deletion.

11. Third-Party Links

Our website or funnels may link to third-party sites (e.g., client websites, social media). This Privacy Policy does not apply to those sites, and we are not responsible for their practices.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post updates on our website (www.funneldelivery.com) and, where required, notify you directly. Please review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Website: www.funneldelivery.com

We’re here to help you understand how we protect your privacy.